1. Team-building activities include management and individual actions taken specificity and primarily to improve team performance. Many of these actions may enhance team performance as a secondary effect. An example of some action that may enhance team performance as a secondary effect is:
A. Establishing team performance goals and holding off-site retreats to review ways of best achieving these goals;
B. Collocating all teams members in a single physical location;
C. Establishing a team-based reward and recognition system;
D. Involving no management-level team members in the planning.
(Issued answer is: D, My answer is C) 2. Project team members often obtain new skills and increase proficiency with existing skills during the course of their project work. When this happens, it is important to update employee skills in the staff pool database. This should be done in which of the following processes.
A. Resource planning
B. Communications planning
C. Team Development
D. Administrative closure
(Issued answer is: D, My answer is C) 3. Two of your team members have been auguring for the past several weeks about which project management software will work best for the project. You are tired of listening to them. So you decided to conduct a meeting to see whether they can reach consensus on the matter by identifying common points on agreement and striving for fair resolution. Which style of conflict resolution will you employ?
A. Withdraw
B. Smoothing
C. Problem solving
D. Compromise
(Issued answer is: B, My answer is C) 4. Your company has established a reward and recognition system for its project management professionals. Project cost performance is used as a criterion to determine rewards. What should you do to ensure that rewards reflect actual performance?
A. Consider overtime work as part of the job
B. Prepare a cost baseline
C. Use earned value management to monitor performance
D. Establish and budget controllable and uncontrollable costs separately
(Issued answer is: D, My answer is C) 5. You established a change control board that is responsible for approving, deferring, or rejecting proposed changes to your avionics projects. When you set up the board, you established specific procedures to govern its operation. The procedures requires all approved changes to be reflected in the
A. Performance management baseline
B. Change management plan
C. Quality assurance plan
D. Project plan
(Issued answer is: D, My answer is B) 6. You are working to close out your project. During these hectic finial days of the project, most conflict arises from:
A. Schedule problems
B. Cost overruns
C. Technical problems
D. Lack of customer acceptance
(Issued answer is: A, My answer is D)
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