项目管理者联盟 | 中国工程管理网 | 中国研发管理网   会员中心 资料库 博客 圈子

PMI-ACP®认证

适合敏捷开发项目
敏捷项目管理最佳实践

网络课程

PMI-PBA®认证

重视项目商业分析
商业价值与需求分析能力

网络课程

NPDP®认证

产品管理国际认证
全球产品管理最佳实践

网络课

PMP®认证

单项目管理经典指南
年轻项目经理首选

北京 | 直播 | 录播

PgMP®认证

大型复杂项目全球标准
定位高级项目管理层

网络班

PfMP®认证

链接战略与项目
实现组织资源投资回报

全球直播

软考项目管理

信息系统项目管理师
系统集成项目管理工程师

计划 | 报名 | 经验

论坛
价值源于交流与分享
会员区:
登陆ID 密  码
功能区: 公告建议 | 帖子搜索 | 管理团队 | 荣誉版主 | 帮助手册






 项目型组织  项目管理  工程项目  科技项目  项目化管理  管理软件  资格认证  职业休闲
EPM体系与流程 综合集成管理 总承包管理 IT软件开发 项目型制造 P3E/P6 PMP | PgMP 职业发展探讨
组织与人力资源 进度,范围,成本 国际工程 生物制药 专业服务 微软PROJECT IPMP | PRINCE2 管理学堂
项目管理信息化 团队建设与沟通 房地产 汽车设计开发 生活项目 PowerOn专版 软考项目管理 英语角|读书版
多项目与大项目 质量与风险 监理与咨询 手机数码 文体娱乐 注册建造师 房车吃游
PMO建设与管理 采购与合同 工程设计 项目管理硕士 闲聊版|商务版
俱乐部北京 | 大连 | 福州 | 广州 | 杭州 | 南京 | 山东 | 上海 | 深圳 | 四川 | 天津 | 武汉 | 西安 | 郑州 | 申请成立 TOP榜精华 | 最新 | 最热 | 会员

版面信息

说明:英语是基本功

本版版主

轻轻松松
登录:2009/1/22
次数:662
注册:2004/7/17
发帖:1900
Bigpond
登录:2010/8/1
次数:190
注册:2003/12/15
发帖:133
wml
登录:2013/9/10
次数:2393
注册:2004/8/5
发帖:2621

俱乐部导航

北京大连福州广州杭州
南京山东上海深圳四川
天津武汉西安郑州 

联盟·近期活动

社区热点

开放讲座|项目组合管理与PfMP认证
开放讲座|PgMP:项目管理思维与方法
开放讲座|《项目组合管理与PfMP认证
网络讲座|《项目组合管理与个人职业
开放讲座|《项目组合管理与PfMP认证
网络直播|产品经理的四大核心技能提
如何轻松拿下PgMP?免费学习机会--.
国际项目组合经理PfMP访谈:张富贵
由PMO评论主办的第十二届中国PMO大.
如果不参加这次直播你会痛失一次学.

精彩专题

如何做好项目沟通计划

软件项目质量管理

国际工程索赔与反索赔

更多:

推荐信息

·项目经理沙龙俱乐部
·推荐项目管理公开课程
·联盟VIP会员服务
·联盟99元大课堂
·建造师课程辅导免费试听

社区圈子

IT项目管理圈
圈主:simware
行业:IT软件

管理者论坛
圈主:maurice9
行业:综合应用

项目经理职业生.
圈主:zhenjm
行业:综合应用

项目管理知识宝.
圈主:wenyu2010
行业:工程设计安装

软件项目经理水.
圈主:camer
行业:IT软件

联系社区管理员

咨询电话 010-82273401/11
斑竹申请 admin@mypm.net


版权所有 © 2003-2004
京ICP证070584号 
BBS业务许可2007第353号 
最佳显示模式:1024*768像素
项目管理与PMP认证
Respect is more important than management skill [发表于 2007/7/22]
状态 开放帖 精华贴 浏览量 2058   
I think there must be some challenges against my topic according to history data in BBS. It's the culture of BBS which is the right place to show your different opinion for one topic here.
Actually, my point is that managers need to have professional management skills, such as communication Mgmt, human resource Mgmt and other Mgmt as such. However, the way to make use of them is more important.

Image a situation, you order one of your staff with professional management skill, certainly, you have professional management skill. But if the manner you order your staff is rude without any respectful word. I dont think he or she could follow and execute your instruction swimmingly and get to the result beyond your expectation. In general, the outcome from your order always has some gap to your target.
Yes, the expample I gave might seem to be a extreme illustration of worst situation. However, If you try to the other end of the extreme situation I think you could get more outcome beyond your expectation. I mean that you just try to state your instruction in a most respectful manner to the same staff.

I think almost everyone experience such kind of scenario: You are willing to help some guy when he or she show his/her respect for you firstly and then present his/her request in such way:
A beautiful girl said :"You are a strongest man than most a man. I like you. en... would you please help me lift the box to 99 floor from fire stare? "
I think the following answer will popup up without any idea across your brain because you think you are a big potato:
"Sure, it's piece of cake"

See, How important the respect is........


>>> 由论坛统一发布的广告:
楼主 帅哥约,不在线,有人找我吗?wml


职务 无
军衔 主帅
来自 江苏
发帖 2621篇
注册 2004/8/5
PM币 1819
经验 6249点

Re:Respect is more important than management skill [回复于 2007/7/24]
If a girl speaks to me things like this, I will say: "I will show you my strength in other way!"


Anyway, respect and trust is import to get things done. In his famous book "The Art of Project Management",Scott Berkun spent a whole chapter on “Why leadership is based on trust”. He believes that the most important source of leadership is trust.

Please get here to see this book:

http://www.mypm.net/bbs/article.asp?titleid=52437&ntypeid=5037

In Ralph L. Kliem’s “ Leading High Performance Projects”, there are also some sections on trust and repect:
Trust
Trust means follow through. It is a combination of a perception of character and a reflection of character itself. It is also an instinctual feeling; that a leader can be relied on regardless of circumstances. The core of trust is predictability on the part of the leaders.
Different levels of trust exist, however, according to a Harvard Business Review article by Robert Galford and Anne Seibold Drapeau. Strategic trust is the type people have in their senior leadership to make the right decisions. Personal trust is the type people have in their immediate managers. Organizational trust is the type that people have in their institution. [29] Project managers, of course, should concern themselves with developing and maintaining personal trust. However, the quality of strategic and organizational trust can also impact how well people trust their project managers.
Generating trust, of course, does not often arise spontaneously. It is earned by the leader and can be accumulated as it is earned. [30] Trust is also earned through personal interactions. [31]
Leaders must not only earn the trust of subordinates, but they must also demonstrate their trust in others. They will gain an important benefit by their willingness to trust others. They will become more tolerant of different ideas and actions. Leaders who demonstrate trust will consider many perspectives and will be willing to allow others to influence their decisions.
Trust is the third cornerstone of credibility and, in the end, the most important of them. If project managers violate trust bestowed by stakeholders, their credibility can decline quite rapidly. Fortunately, project managers can earn and sustain trust in many ways.
They must be straightforward with all stakeholders in all dealings, that is, "tell it like it is." People trust others, especially leaders, who reveal their positions and act with thorough-through, thereby building trust.
If a project cannot meet all its goals and objectives, for example, project managers should be honest about the circumstances. Unfortunately, for reasons of pride or to avoid complicating relationships, many project managers will not admit a problem exists. Instead, they may present explanations that create a facade that everything is fine when, in reality, nothing is going well. Often, they rationalize to themselves that "things will improve with time." The danger is that improvements in performance may not occur, surprising stakeholders at the last minute. Once that happens, project managers lose the trust granted to them.
Project managers must empower and delegate. To gain and maintain trust, project managers must also exhibit trust in others. They must avoid controlling too closely, or micromanaging, others, e.g., "looking over their shoulders." That means leaders must create an environment that augments people's confidence that, in turn, encourages risk taking. The emphasis can then shift from blaming to learning. [32]
Project managers, instead, must empower team members and delegate tasks to them. Failure to do so only exhibits their distrust in others that, in turn, generates distrust. Effective project managers must demonstrate trust in others if they want to be trusted.
They must be fair in all dealings. They must avoid even the appearance of taking sides. Otherwise, they will reduce their opportunities to strive for objectivity and receive the active contributions from team members. Unseasoned project managers often find themselves viewing stakeholders as "good vs. bad guys." When that happens, cooperation breaks down and marginal contributions of team members follow. Even more importantly, they and everyone else lose trust.
Two of the best ways to maintain fairness in dealings with stakeholders:
1. Focus on the goals and objectives of their projects. When a contentious issue arises, project managers should frame it from the context of the goals and objectives.
2. Concentrate on facts and data that relate to an issue. Project managers must avoid treating assumptions and values as facts and data; otherwise, some stakeholders will view projects managers as taking sides.
Project managers should respect all stakeholders in dealings. Project managers should recognize that everyone has an important role, albeit small, on a project. While some stakeholders contribute more than others, project managers should avoid ignoring and even disregarding the work of others who may not be major contributors. Making people feel that they are unimportant or insignificant often generates negative consequences, e.g., treating performance or deliverables in kind. If project managers have respect for others and their work, stakeholders will exhibit more trust because they will feel more comfortable in trusting them with their insights and comments.
They must manage themselves as well as others. Project managers must "walk the talk." They must exhibit what they say if they hope to earn trust. There is wide agreement among leadership experts in this regard. In Leaders, Bennis and Nanus note that not managing oneself can harm a leader's effectiveness and that of others. [33] Michael Abrashoff agrees and further observes that people look on leaders as role models. As such, a leader must exhibit strengths reflective of courage, integrity, accountability, authenticity, and good judgment. [34]
If project managers do not "practice what they preach" they will be seen as people who heed their own words because it raises the simple question — if project managers are not consistent in action, then how can they be trusted in other matters, e.g., being truthful with oneself. Project managers must live by the very beliefs and values that they expect others to hold if they expect people to trust them.
Project managers must maintain confidentiality. Nothing is worse than telling someone something in confidence only to find that it has been leaked to other people. If people are to disclose needs and feelings, leaders must create a "climate of trust" through caring. [35]
For example, a team member talks to a project manager about the performance of a colleague. The project manager then talks to someone else about the discussion in such a way that reveals the identity of the person who raised the issue. When that happens and becomes known, people will reluctantly share any other thoughts or information with the project manager. Trust collapses over this incident and likely for the remainder of the project.
They must respect people's needs and wants via personal understanding. Covey says that helps to overcome barriers to performance on individual and group levels. The reason is because it encourages openness. [36]
Project managers who understand the importance of this facet of respect will see people placing their faith and trust in them. They will likely share information and go to them on other issues; they see the project manager as someone to approach rather than to avoid. In other words, to use a phrase popularized by the psychologist Carl Rogers, project managers are seen as builders of bridges, not walls.

--------------------------------------------------------------------------------------------------------
按此在新窗口浏览图片

Here is Edward Bear, coming downstairs now, bump, bump, bump on the
back of his head, behind Christopher Robin.
It is, as far as he knows, the only way of coming downstairs,
but sometimes he-feels that there really is another way,
if only he could stop bumping for a moment and think of it.
And then he feels that perhaps there isn't.

1楼 帅哥约,不在线,有人找我吗?karibu


职务 无
军衔 中校
来自 辽宁
发帖 278篇
注册 2005/2/22
PM币 1599
经验 1956点

Re:Respect is more important than management skill [回复于 2007/7/24]
"I will show you my strength in other way!"
What's the other way?....
Do you mean.......
I am in imagination.........................
---------------------------------------------------------------------------------------
Yes. Trust.
2楼 帅哥约,不在线,有人找我吗?wml


职务 无
军衔 主帅
来自 江苏
发帖 2621篇
注册 2004/8/5
PM币 1819
经验 6249点

Re:Respect is more important than management skill [回复于 2007/7/24]
Stop imaging! It's a serious forum.

Send you a book a book :
http://www.esnips.com/doc/7923cc1f-9678-47ab-bf5a-8f8b3e4d7cfc/J.Ross.Publishing.Leading.High.Performance.Projects.eBook-LiB

--------------------------------------------------------------------------------------------------------
按此在新窗口浏览图片

Here is Edward Bear, coming downstairs now, bump, bump, bump on the
back of his head, behind Christopher Robin.
It is, as far as he knows, the only way of coming downstairs,
but sometimes he-feels that there really is another way,
if only he could stop bumping for a moment and think of it.
And then he feels that perhaps there isn't.

3楼 帅哥约,不在线,有人找我吗?karibu


职务 无
军衔 中校
来自 辽宁
发帖 278篇
注册 2005/2/22
PM币 1599
经验 1956点

Re:Respect is more important than management skill [回复于 2007/7/24]
Thx
4楼 帅哥约,不在线,有人找我吗?wml


职务 无
军衔 主帅
来自 江苏
发帖 2621篇
注册 2004/8/5
PM币 1819
经验 6249点

Re:Respect is more important than management skill [回复于 2009/9/18]
ding
5楼 帅哥约,不在线,有人找我吗?yg


职务 无
军衔 上士
来自 上海市
发帖 456篇
注册 2009/9/17
PM币 12
经验 467点

共1页  97 [ 第1页 ] 8:
  
!  您尚未登录,不能回复主题。    现在 登录  注册
关于联盟 | VIP会员 | 培训服务 | PMP认证 | PgMP认证 | 刊物出版 | 沙龙会议 | 人才服务 | 广告投放 | 联系我们 | 友情链接
建设运营:共创时网络
版权所有 京ICP证070584号 BBS业务许可2007第353号